Immigrant Daily

USCIS Considering to Update Webpage

To inform customers on the progress made toward launching a redesigned USCIS.gov web site, U.S. Citizenship and Immigration Services (USCIS) recently provided updates regarding revisions to its website. The improved website will be launched on September 22^nd to help customers navigate the immigration system and remain up-to-date regarding their case status. In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests and surveys regarding general functionality of the website with a broad cross-section of users. The improved design of USCIS.gov follows four core principles:

• A customer-centric home page that provides applicants with a “one-stop shop” of immigration services information.
• Simplified navigation and improved search capability.
• Enhanced customer service tools including expanded Case Status Online with email and text functionality.
• Information that is written clearly and meets the needs of our customers.

USCIS wants customers to check its web site for future progress updates and to get answers to their questions.

For detailed information, please read: USCIS Considering to Update Webpage