Immigrant Daily

USCIS Provides USCIS.gov Key Features

The U.S. Citizenship and Immigration Services (USCIS) have released a Fact Sheet containing USCIS.gov public website key features. Based on feedback heard in focus groups, usability tests and public surveys, the improved design of USCIS.gov follows four core principles:

• A customer-centric homepage that provides applicants with a “one-stop shop” of immigration services information.
• Simplified navigation and improved search capability.
• Enhanced customer service tools including expanded case status information.
• Information that is written clearly and meets the needs of USCIS customers.

Through a chart, USCIS has outlined how four core principles to key features of USCIS.gov have been applied. The chart also highlights Feature/Improvement section by specifying what was Then and what is Now.

For detailed information, please read: USCIS Provides USCIS.gov Key Features